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22 November, 2017       LISBON - MAX. Comfortable with periods of clouds and sunshineº, MIN. 04º

 
S M T W T F S
IN CASE OF EMERGENCY
HOME  | In case of emergency

In need of help?

 

We decided to group together the essential needs of our daily life. Of course there are priorities and priorities…Some might think it strange to find a rubric such as take-away next to one on Aids but it was our aim to be as practical as possible when supplying needed contacts.  We, naturally rely on all to help us by pointing out eventual mistaktes or omissions that can be encountered in the text.  


Grocery shopping 24h/24h
Aggressions
Sanitary Alert
Ambulances
Animals
Boats
Need to talk
Victims of deceit
Key replica
The cut off of water supp
The cut off of electricity supply
The cut off of telephone line
Urgent mail service
Electrocution
Car taken away by Police
Water leakage
Gas leakage
Fire
Flooding
Intoxication
Heart problems
Underground
Drowning
Car engine problems
Loss or theft of documents
Pharmacies on duty
Alcohol related problems
Complaints
Wake up call
Aids
Take-away
Taxi
Tele-check in
Earthquake
Flights 

 

 

Grocery shopping 24h/24h

Feeling hungry at 3 o’clock in the morning and nothing in the fridge?

Only the shops named “Lojas de conveniência” located at service stations are open all night long.

 

Aggression, deceit, theft.

Have you been testimony to an aggression, deceit, theft?

Keep your cold blood:  Call 21 765 4242,  point out as many details as you can and await the arrival of the police.

 

Are you in need of an ambulance?

Public welfare ambulances: 21 940 4999

 

Need to talk?

If you feel lonely, depressed , having health problems, financial troubles, love problems, family problems, etc… SOS VOZ AMIGA is there to listen and help coming out with solutions (in Portuguese) : 800 202 669

 

Key replicas

Have you lost your keys? Need to call a professional to open the door for you and make new keys, no matter at what time it happens?

Chaves do Arreiro

 

Water supply being cut off

You find out that your water supply has been cut off without having being informed in advance by the water company.

Call 800 222 425

 


Electricity supply being cut off

You find out your Electricity has been cut off without any previous information from the electricity company.
 
Call  808 505 505

 

Telephone being disconnected

You find out that your phone has been disconnected without any previous information from the operating company : depends on the operator

 

Urgent mail

You have important mail to send after 18h30, time at which post offices close in Lisbon.
There are two post offices with extended schedules:

Restauradores : from 8h30 to 22h00

Cabo Ruivo (Expo) from 8H00 to 23h00

 

Electrocution, heart problems, drowning

Call 112.  Give away as much information as possible on the causes of accident, the situation, the condition of the patient, etc…and do not forget that the first few minutes are of extreme importance to recovery operations.

 

Water leakage

You find a water leakage at your place or with provenance from a neighbour.

You should call 800 201 600


Gas leakage

You find out there is a Gas leakage from either your place, a neighbour, or from the building’s stairwell:

You should call 800 201 722

 

Doctor on duty  112

 

You are the victim of or witness to a fire

You should call the fire brigade at 21 342 22 22

 

You are either victim or witness to a flood

Call the fire brigade at 21 342 22 22

 

Are you having engine troubles?

If you are not covered by your car insurance you should call ACP (Automóvel Clube de Portugal) for they will send a mechanic and charge the following tariffs

 

Loss or theft of documents

Having your documents lost or stolen,  you should immediatly go to the police and make a declaration of theft or loss of documents.

 

Need a pharmacy open during Saturday, Sunday, night time

Usually there is a listing of pharmacies on duty posted on the door of every pharmacy.  You can also find that information on the site of the National Pharmacy Association www.anf.pt

 

Alcohol related problems

You are having alcohol related problems and find it difficult to talk about it: we will provide you with the contact to the AA association in Portugal : 21 357 14 83

 


Complaints

You want to make a complaint regarding a badly provided service by a company or a product with defect ( after trying to solve the problem directly with the company or store in question):

Call DECO 808 200 145 / 21 841 08 58


Underground : Nº in case of a strike : (verify) : 21 355 8457

 

Wake up call

You do not have a mobile phone (??!!) with the alarm function (??!!) : call 12161

 

The car has been taken away by the police?

You should call the police at 21 765 42 42 in order to verify if the car has been taken by them and not stolen.  After confirming that the police has your car, you will have to pay 129Euro (60 Euro fine, 50Euro transport, and 10 Euro parking). Your car will have probably been taken to the polices park at Restelo but there are also other police parking lots around the city ( there is no logic whatsoever between where your car was taken from and where it will be kept). Do not count on the affability of the police force that provides such services…

 

Taaaaxiiii !!!

You are in need of calling a TAXI:

Radio Taxis Lisboa: 21 811 90 00
Telétaxi: 218 111 100
Autocoope: 217 932 75



  
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